Using this website

This website is run by Health Technology Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also aim to make the website text as simple as possible to understand, and have included plain language summaries for our topics.

AbilityNet has advice on making your device easier to use if you have a disability.

 

This website’s accessibility

We know some parts of this website aren’t fully accessible:

  • Focus order: In some areas of the website users cannot navigate sequentially through the content using a keyboard. This means that they are not able to encounter information in the correct order which may affect their understanding of the content.
  • Nested elements: Some elements of the website have been nested which can cause issues with assisted technology. Nested elements can include buttons, links and other interactive controls that are nested within each other on a webpage. Assistive technologies, such as screen readers, may struggle to interpret and navigate these elements.
  • Decorative images: Some decorative images on the website feature alternative text which can be read by screen readers. These images should not feature alternative text so that they can be ignored by screen readers.

What to do if you can’t access parts of this website

Email info@healthtechnology.wales if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. Please tell us the format you need. If you use assistive technology please tell us what this is.

We’ll consider your request and get back to you in 10 working days.

 

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: info@healthtechnology.wales. You can also contact us by telephone, by post or through our online form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Health Technology Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Non-accessible content

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed

Focus order: In some areas of the website users cannot navigate sequentially through the content using a keyboard. This fails WCAG 2.4.3 success criterion (Focus Order – Level A) We plan to fix this issue by December 2025

Nested elements: Some elements of the website have been nested which can cause issues with assisted technology. This fails WCAG 4.1.2 success criterion (Name, Role, Value – Level A). We plan to fix this issue by December 2025

Decorative images: Some decorative images on the website feature alternative text which can be read by screen readers. These images should not feature alternative text so that they can be ignored by screen readers.  This fail WCAG 1.1.1 success criterion. We are in the process of fixing this issue and aim to complete this by December 2025.

We will work with our developers to continuously monitor the accessibility of our website during any future updates and developments.

 

Issues with PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards. For example, they may not be marked up so they’re accessible to a screen reader.

Some of our PDFs and Word documents are essential to providing our services. By May 2026, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

If you need to access information in one of these document types, please contact us and ask for an alternative format.

 

How we tested this website

This website was last tested on 11th October 2024. The audit was carried out by an independent auditor – the Digital Accessibility Centre.

The website was assessed against the Web Content Accessibility Guidelines WCAG 2.1.

An accessibility report was produced which identified any accessibility barriers encountered during the testing process including examples of any assistive technology barriers. Information was provided on how to resolve these issues.

The majority of the issues identified in the report have now been resolved using the information provided in the audit report.

We plan to resolve any outstanding issues by December 2025.

Meanwhile we continue to monitor the accessibility of our website during any future updates and developments.